Starting September 5th, 2018, the XY Investment Refund Policy is in effect. Anyone who purchases an investment in XY Labs (a purchase of equity in accordance with the SEC qualified Regulation A+ offering https://xy.company/filings/) has a 14 day “cooling off” period during which they are eligible to have the original purchased funds returned to them if and only if they return their investment package that was shipped to them. If for whatever reason the package was not sent, the requirement of a returned package does not apply and a refund within 5-7 business days will be honored. The cooling off period starts on the day of purchase and concludes after 14 consecutive days following the date of purchase.
If you wish to request a refund for an investment purchase, please email email@example.com with the subject line “FirstName LastName Investment Refund Request.” If you have received or are expecting to receive an investment package, please mail it back to:
Attn: XY Investment Returns Dept.
1405 30th Street
San Diego, CA 92154
It may take up to 5-7 business days for XY to review and process any refund request that come to firstname.lastname@example.org. Once a refund has been confirmed by a member of the XY team, the refund may take up to 5-7 business days to reflect on the original form of payment.